"Your timely and warm service and the most effective help made us feel the warmth of Tengchong. Today, we come here specially to express our gratitude to your company. Recently, Heshun ancient town scenic area received a thank you letter from Ms. Wang, a tourist from Nanjing.

On March 3, Ms. Wang from Nanjing went to heshun Ancient town scenic spot to thank the scenic staff, and sent a letter of thanks, the letter to the warm and thoughtful service of the scenic staff appreciated, full of gratitude between the lines.

Back to February 26th, Ms Wang from Nanjing came to visit heshun ancient town scenic spot. One of the women fell down the stairs and hurt her foot, which was so painful that she could not walk. After receiving the call for help from the tourists, the staff of the scenic spot immediately calmed the tourists and asked the specific location. After understanding the situation, they immediately carried out rescue work and went to the injured tourists.

Adhering to the service ethics of always thinking about what tourists want and anxious about what tourists are anxious about, soon, the staff of the scenic spot came to the scene with wheelchairs and stepped forward to help the tourists into wheelchairs. After communicating with the tourists, I immediately coordinated the sightseeing bus of the scenic spot, sent the tourists to the exit of the scenic spot, and helped them to get off and go to the hospital for examination...

The visitors were moved by the family care and caring for the injured. After returning to Nanjing, Ms. Wang and her group of tourists still remembered the trip and wrote this letter to express their special thanks.

"We got the most timely and effective help from them, which made us feel the warmth of Tengchong. Here, we would like to thank the staff of heshun Ancient Town scenic area management Office. Tengchong, we come for her tragic and stirring history; Tengchong, we will go with full warmth! The prosperity and strength of the motherland, we have today's peace and security! Thanks again to Heshun Tourism culture Development Co., LTD!" Ms. Wang's thank-you note was filled with emotion about her trip to Tengchong.

All the time, Heshun ancient town scenic spot to "first-class image, first-class environment, first-class quality, first-class service, first-class management, first-class order" for the management goal, and constantly improve the quality of the scenic spot. Especially in the past three years, heshun Ancient Town has greatly improved the overall service quality of the scenic spot by constantly strengthening staff learning and business training to improve staff's service attitude and service level in the process of establishing national 5A scenic spot. Pursuing details and paying attention to humanized quality service is becoming the new name card and new image of Heshun ancient town scenic spot. To provide tourists with better service and constantly improve tourist experience is the goal of Heshun ancient Town scenic area.